Frequently Asked Questions - FAQs

Here are just a few of the Frequently Asked Questions we get asked on a day to day basis. If the answer you are looking for is not below then please do feel free to contact us by using the form on the Contact Us page, or alternatively call us by telephone during the shop opening hours.

Website Security - Your Information

Any reputable online merchant worth their salt takes online security seriously. At Gymnastics Leotards all your personal details and payment information are handled securely by World Pay or PayPal on their servers.

Are We UK V.A.T. Registered?

Yes, we are fully UK V.A.T. Registered and our V.A.T. Registration Number is 948 341 502

Data Protection Act 1998

We abide by the Data Protection Act 1998. We DO NOT sell or rent any of our customers details. You can find more information regarding the Data Protection Act 1998 by visiting the Information Commisioners Office website

Free Postage & Shipping - UK ONLY

Postage and shipping to the UK is FREE on orders over £60.00. This INCLUDES the Scottish Highlands & Islands. Orders received before 2pm Monday to Thursday and are in stock will be sent out the same day. Orders received before 2pm Fridays and are in stock will be sent out same day and may be delivered on a Monday.

If your ordered item(s) are out of stock we will email you the same day to advise you. Out of stock items are usually available for delivery within 3 working days, Saturdays, Sundays, Bank and Public holidays excluded.

Channel Islands & Southern Ireland Postage & Shipping Charges

Postage & Shipping to the Channel Islands & Southern Ireland is charged at a rate from £8.95.

E.U. and Rest of World Postage & Shipping Charges

Delivery of orders to the European Union is charged from a rate of £8.95 and to the Rest of The World starting at £14.99.

Sizes and Colours

If you need assistance with the sizes and colours of the garments you would like to order please check out our sizes page here and our colours page here.

Returns Address

Our returns address is located on the Contact Us page.

Payment Methods

The payment methods we currently accept are PayPal, World Pay and direct bank transfer. We DO NOT accept Cheques, e-Cheques, Postal Orders, Western Union or any other money transfer service.

This page was last updated on Friday, 16-October-2015 22:33 PM